Wooda Farm Holiday Park, Poughill, Bude, Cornwall, EX23 9HJ
Need help?
Call on: 01288 352069
Reservations
Reservations must run from Sat to Sat between 27th May – 3rd June and from Sat to Sat or Mon to Mon between 22nd July – 26th August. The holiday caravans will be available from 4pm on the day of your arrival. We ask you to vacate your accommodation by 10.00am on the day of departure. We reserve the right to re-let your accommodation if not claimed by 6.00pm unless prior arrangements have been made with us.
Bookings
We require a deposit of 25% of the overall cost of your holiday to secure your booking. The deposit paid is non-refundable. Provisional bookings made by telephone will be cancelled after 7 days if not confirmed in writing with a deposit. We accept no responsibility for mistakes made when booking and paying a deposit over the telephone so please make sure you check your confirmation carefully once received.
Bookings during the COVID19 pandemic
Should your booked holiday be unable to commence due to reasons surrounding the COVID19 pandemic, any payment you have made is non-refundable unless the park is closed by the Government, or Government restrictions prevent you from travelling. We strongly advise that you take out our cancellation policy, or have your own holiday insurance to cover reasons for cancellation due to Coronavirus.
Alteration to Bookings
Once your booking has been confirmed, any change, however small, will incur a £5 administration charge.
Amendments to your booking are unable to be made upon your arrival.
Number in Party
The number of persons including children occupying the holiday caravan must not exceed 5 in 2 bedroom caravans or 6 in 3 bedroom caravans at any one time. No all male, all female, mixed groups or large parties are permitted. Families and Couples only.
Confirmation
Your booking will be confirmed in writing once a deposit has been received. This could be in the form of an email if an email address is specified. Please make sure you check your confirmation carefully to make sure your booking details are correct. Email addresses might also be used by ourselves for marketing purposes but WILL NOT be passed onto third parties.
Balance Payments
The balance for your accommodation is payable 42 days before the day of your arrival. Failure to pay the balance on time may result in the loss of your deposit and cancellation of your booking. You will receive a balance reminder via email when your balance is due.
Smoking
Smoking is strictly not permitted in any of our accommodation. Any person found to be doing so during their holiday or after vacating will be liable to pay for the valeting of the accommodation.
Cancellation
We appreciate sometimes situations can change resulting in a change in your holiday plans. We strongly advise you take out your own holiday insurance to cover you should you have to cancel, and we do offer our own cancellation policy that you can take out should you feel your reasons for cancelling might be covered. All cancellations must be put into writing. If you cancel 42 days before you’re due to arrive, your deposit will be lost. Cancellations less than 42 days before arrival will result in the balance of your holiday being lost, unless you have taken out our cancellation policy and the reason for cancellation is covered.
Amenities
Some amenities may be restricted according to demand at the beginning and end of the season. This includes The Courtyard Bar, Lodge Takeaway, on-site shop and some park activities. The badminton court may also be unavailable due to functions out of the main season.
Facilities
Persons using Wooda Farm Holiday Park and its facilities do so at their own risk. Wooda will not accept liability for the loss or damage to persons and/or property, or facilities/amenities becoming unavailable due to circumstances beyond our control.
Activity Bookings
All activity bookings can be made via reception or online. Payment must be made at the time of making a booking. Unfortunately all payments are non-refundable unless the activities are unable to go ahead. Bookings for these activities must be made by persons over the age of 18, and a person over the age of 18 must accompany children when partaking. Please note that some activities are restricted according to demand in low and mid season.
VAT
VAT is included at the current rate
Linen
All our holiday homes come complete with linen provided however don’t forget your towels. Linen is not provided for travel cots.
Personal Belongings
Please be sure to take all your personal belongings when you leave your accommodation. Management cannot accept responsibility for any items left behind.
Requests
We will do our best to honour requests, but we regret we are unable to guarantee a specific location of the holiday caravans.
Dogs
Dogs are not permitted in any of our accommodation, other than those specified as dog friendly by prior arrangement. One medium/large dog or two small dogs are permitted. A dog bed should be provided. Dogs are not allowed on soft furnishings. They must not be left unattended at any time. We regret we will not allow any dogs listed under the Dangerous Dogs Act 1991. These include Pit Bull Terriers, Japanese Tosa, Dogo Argentino, XL Bully, Fila Brasiliero or crosses of the same.
Vehicles
Two vehicles are permitted per holiday caravan. Additional vehicles are required to be parked in the designated areas and will be charged for. We do not accept commercial or sign written vehicles onsite. Electric vehicles must be charged using the designated charging points on-site. It is forbidden to charge your car using power from your accommodation. Anyone found to be charging electric vehicles from their accommodation will be charged.
General Conditions
The Company and its employees accept no liability for any accident, injury, loss or damage to any persons or property occupying or using any part of the park, however caused. Any person in breach of the booking conditions or park rules may, at the discretion of the management, be asked to leave. No refund will be given. Any person causing offence to other guests at the park may, at the discretion of the management, be asked to leave. No refund will be given.
The decision of Wooda Farm Holiday Park on all the above will be final. Payment of your deposit constitutes acceptance of these terms and conditions.
Reservations
Reservations must run from Sat to Sat between 22nd July – 26th August. The holiday cottages will be available from 4pm on the day of your arrival. We ask you to vacate your cottage by 10.00am on the day of departure. We reserve the right to re-let your accommodation if not claimed by 6.00pm unless prior arrangements have been made with us.
Bookings
We require a deposit of 25% of the overall cost of your holiday to secure your booking. Deposits paid are non refundable. Provisional bookings made by telephone will be cancelled after 7 days if not confirmed in writing with a deposit. We accept no responsibility for mistakes made when booking and paying a deposit over the telephone so please make sure you check your confirmation carefully once received.
Bookings during the COVID19 pandemic
Should your booked holiday be unable to commence due to reasons surrounding the COVID19 pandemic, any payment you have made is non-refundable unless the park is closed by the Government, or Government restrictions prevent you from travelling. We strongly advise that you take out your own holiday insurance policy to cover you should you have to cancel your booking.
Alteration to Bookings
Once your booking has been confirmed, any change, however small, will incur a £5 administration charge. Amendments to your booking are unable to be made upon your arrival.
Number in Party
The maximum occupancy for Brambles cottage is 7, the maximum occupancy for Tregea is 10 and for Pebbles is 4. Exceptions are made for babies in travel cots. No all male, all female, mixed groups or large parties are permitted. Families and Couples only.
Confirmation
Your booking will be confirmed in writing once a deposit has been received. This could be in the form of an email if an email address is specified. Please check your confirmation carefully once received. Email addresses might also be used by ourselves for marketing purposes but WILL NOT be passed onto third parties.
Balance Payments
The balance for your accommodation is payable 42 days before the day of your arrival.
Smoking
Smoking is strictly not permitted in any of our accommodation. Any person found to be doing so during their holiday or after vacating will be liable to pay for the valeting of the accommodation.
Cancellation
We appreciate your circumstances can change resulting in cancellation or amendment of your holiday. We will always do our best to accommodate your requirements where we can, subject to cost and availability. Cancellations must be put into writing. If you cancel your holiday 42 days before arrival the deposit will be lost. If you cancel less than 42 days before arrival the balance will be lost. Unfortunately no refunds are issued so we strongly advise you take out your own holiday insurance.
Amenities
Some amenities may be restricted according to demand at the beginning and end of the season. This includes The Courtyard Bar, Lodge Takeaway, on-site shop and some park activities. The badminton court may also be unavailable due to functions out of the main season. If you are renting a cottage in the winter, the holiday park closes on 4th November so all amenities will be unavailable whilst the park is closed. Pebbles is located in the main town of Bude but the parks facilities are all available for use when the park is open.
Facilities
Persons using Wooda Farm Holiday Park and its facilities do so at their own risk. Wooda will not accept liability for the loss or damage to persons and/or property, or facilities/amenities becoming unavailable due to circumstances beyond our control.
Activity Bookings
All activity bookings can be made via reception or online. Payment must be made at the time of making a booking. Unfortunately all payments are non-refundable unless the activities are unable to go ahead. Bookings for these activities must be made by persons over the age of 18, and a person over the age of 18 must accompany children when partaking. Please note that some activities are restricted according to demand in low and mid season. Please note that the activities will be unavailable to book between 4th November – 25th March when the holiday park is closed.
VAT
VAT is included at the current rate
Linen
Linen and towels are supplied for Tregea, Brambles and Pebbles. Linen is not provided for the travel cot.
Personal Belongings
Please be sure to take all your personal belongings when you leave your accommodation. Management cannot accept responsibility for any items left behind.
Requests
We will do our best to honour requests, but we regret we are unable to guarantee that we will be able to do so.
Dogs
Dogs are not permitted in Tregea and Brambles. One large/medium sized dog or two small, well behaved dogs are permitted in Pebbles. A dog bed should be provided. Dogs are not allowed on soft furnishings. They must not be left unattended at any time. We regret we will not allow any dogs listed under the Dangerous Dogs Act 1991. These include Pit Bull Terriers, Japanese Tosa, Dogo Argentino, XL Bully, Fila Brasiliero or crosses of the same.
Vehicles
Tregea has parking for approximately 4 cars, and Brambles for 2 – 3 cars. Pebbles has parking for one car on the drive and street parking for additional vehicles. We do not accept commercial or sign written vehicles onsite. Electric vehicles must be charged using the designated charging points on-site. It is forbidden to charge your car using power from Tregea. Anyone found to be charging electric vehicles from Tregea will be charged.
General Conditions
The Company and its employees accept no liability for any accident, injury, loss or damage to any persons or property occupying or using any part of the park, however caused. Any person in breach of the booking conditions or park rules may, at the discretion of the management, be asked to leave. No refund will be given. Any person causing offence to other guests at the park may, at the discretion of the management, be asked to leave. No refund will be given.
The decision of Wooda Farm Park Ltd on all the above will be final. Payment of your deposit constitutes acceptance of these terms and conditions.
Gwelva Hills Reservations
The lodges will be available from 4pm on the day of your arrival. We ask you to vacate your accommodation by 10.00am on the day of departure. Please let us know if your arrival will be after 6pm.
Bookings
We require a 25% deposit to secure your reservation. Deposit payments are non refundable. Provisional bookings made by telephone will be cancelled after 7 days if not confirmed in writing with a deposit. We accept no responsibility for mistakes made when booking and paying a deposit over the telephone so please make sure you check your confirmation carefully once received.
Bookings during the COVID19 pandemic
Should your booked holiday be unable to commence due to reasons surrounding the COVID19 pandemic, any payment you have made is non-refundable unless the park is closed by the Government, or Government restrictions prevent you from travelling. We strongly advise that you take out your own holiday insurance to cover you incase you have to cancel your booking.
Alteration to Bookings
Once your booking has been confirmed, any change, however small, will incur a £5 administration charge. Amendments to your booking are unable to be made upon arrival.
VAT
VAT is included at the current rate.
Number in Party
The number of persons including children occupying the lodges must not exceed 6 in the 3 bedroom properties and 4 in the 2 bedroom properties. Exceptions are made for babies in travel cots. No all male, all female, mixed groups or large parties are permitted. Families and couples only.
Confirmation
Please note: All online bookings made for Gwelva Hills are not confirmed until the reservations team email you confirmation that the dates you have selected are available, we endeavour to confirm all bookings with 24 hours. All bookings will be confirmed in writing once a deposit is received. Please check your confirmation carefully once received. This could be in the form of an email if an email address is specified. Email addresses might be used by ourselves for marketing purposes but WILL NOT be passed onto third parties.
Balance Payments
The balance for your accommodation is payable 42 days before the date of your arrival.
Cancellation
We appreciate your circumstances can sometimes change resulting in the amendment or cancellation of your holiday. We will always try our best to accommodate your requirements where we can, subject to cost and availability. Cancellations must be put into writing. If you cancel your booking, all monies paid are non-refundable. We do not offer a cancellation policy for bookings in Gwelva Hills so we recommend that you take out your own holiday insurance.
Insurance
We advise to take out your own travel insurance covering any losses, injury, travel cost and accommodation cost.
Dogs
Only one large dog or two small dogs are permitted in Hartland, Widemouth and Duckpool lodges at Gwelva Hills. A dog bed should be provided. Dogs are not allowed on soft furnishings. They must not be left unattended at any time. An additional charge will be made for dogs. They must be exercised in the designated areas and kept on a lead at all times. We regret we will not allow any dogs listed under the Dangerous Dogs Act 1991. These include Pit Bull Terriers, Japanese Tosa,XL Bully, Dogo Argentino, Fila Brasiliero or crosses of the same.
Vehicles
Each lodge has parking for one large, or two small cars. There is a designated parking area for additional vehicles. We do not accept commercial or sign written vehicles onsite. Electric vehicles must be charged using the designated on-site charging points, and not from your lodge. Anyone found to be charging their vehicle from the lodge will be charged.
Amenities
Some amenities may be restricted according to demand at the beginning and end of the season. This includes The Courtyard, The Loft Cocktail Bar, Lodge Takeaway and on-site shop. These amenities will also be closed between November – March, but there is a village pub within walking distance of Gwelva Hills. The badminton court may be sometimes unavailable due to functions out of the main season.
Facilities
Persons using Wooda Farm Holiday Park and its facilities do so at their own risk. Wooda will not accept liability for the loss or damage to persons and/or property, or facilities/amenities becoming unavailable due to circumstances beyond our control.
Activity Bookings
All activity bookings can be made via reception or online. Payment must be made at the time of making a booking. Unfortunately all payments are non-refundable unless the activities are unable to go ahead. Bookings for these activities must be made by persons over the age of 18, and a person over the age of 18 must accompany children when partaking. Please note that some activities are restricted according to demand in low and mid season. Some activities will be restricted due to the holiday park being closed between November – March.
Personal Belongings
Please be sure to take all your personal belongings when you leave your accommodation. Management cannot accept responsibility for any items left behind.
Smoking
Smoking is strictly not permitted in any of our accommodation. Any person found to be doing so during their holiday or after vacating will be liable to pay for the valeting of the accommodation.
Cots and Highchairs
A cot and highchair is available on request and will be put into your accommodation before you arrive. Cot linen is not provided.
The Company and its employees accept no liability for any accident, injury, loss or damage to any persons or property occupying or using any part of the park, however caused. Any person in breach of the booking conditions or park rules, may, at the discretion of the management, be asked to leave. No refund will be given. Any person causing offence to other guests at the park may, at the discretion of the management, be asked to leave. No refund will be given.
The decision of Wooda Farm Park Ltd on all the above will be final. Payment of your deposit constitutes acceptance of these terms and conditions.
Reservations
Your pitch will be available from noon on the booked day of arrival and must be vacated by 10.30am on the day of departure. We reserve the right to re-let pitches if not claimed by 6pm unless prior arrangements have been made with us.
Bookings
We require a deposit of 25% of the total cost of your holiday to secure your reservation, unless this is less than £50. If this is the case, a deposit of £50 will be required. If the cost of your booking is less than £50, the full amount will be required. Deposits paid are non-refundable, but we do offer a cancellation policy for a cost of £10 per week, which needs to be taken out at the time of making your reservation. Please see below for more information. Provisional bookings made by telephone will be cancelled after 7 days if not confirmed in writing with a deposit. We accept no responsibility for mistakes made when booking and paying a deposit over the telephone so please make sure you check your confirmation carefully once received.
Bookings during the COVID19 pandemic
Should your booked holiday be unable to commence due to reasons surrounding the COVID19 pandemic, any payment you have made is non-refundable unless the park is closed by the Government, or Government restrictions prevent you from travelling.
Confirmation
Your booking will be confirmed in writing once a deposit has been received. This could be in the form of an email if an email address is specified. Please make sure you check your confirmation carefully as mistakes are unable to be rectified upon arrival. Email addresses might also be used by ourselves for marketing purposes but WILL NOT be passed onto third parties.
Number in Party
We allow a maximum of 6 people per pitch. If maximum occupancy is exceeded, then two pitches must be booked. No all male, all female, mixed groups or large parties are permitted. Families and Couples only.
Tent Size
We do not allow tents over 8m x 8m on one pitch. Tents exceeding this size will require two pitches.
Balance
All balances are payable 42 days in advance. We do offer a touring and camping cancellation policy; please see below. We strongly advise you take out your own holiday insurance incase of cancellation for reasons not covered by our policy. No refund will be given against reduction of dates booked or early departure.
Dogs
Dogs must be kept on a lead (not exceeding two metres) at all times and exercised in the area provided. They must not be left unattended at any time. We regret we will not allow any dogs listed under the Dangerous Dogs Act 1991. These include Pit Bull Terriers, Japanese Tosa, XL Bully, Dogo Argentino, Fila Brasiliero or crosses of the same.
Cancellation
We appreciate sometimes your situation changes which may result in the need to amend or cancel your holiday. We will always try our best to accommodate your requirements subject to cost and availability. All cancellations must be put into writing. Should you need to cancel your holiday more than 42 days before you’re due to arrive, the deposit paid will be lost. If you cancel less than 42 days before you’re due to arrive, the balance paid will be lost unless you have taken out our cancellation policy and the reason for cancellation is covered. We also strongly advise that you take out your own holiday insurance.
Touring and Camping Cancellation Policy
The payment of £10 per week protects you and your party, up to and including the day before your holiday, against loss of all monies already paid (excluding £10 per week premium) due to redundancy, jury service, personal injury, illness or death to any member of your party.Supporting evidence i.e. Doctor’s Certificate, Redundancy Notice, etc, will be required. Please note that as of 5th March 2020, this policy does not cover a pandemic or epidemic. We recommend you take out your own holiday insurance as no refunds will be issued for any reason other than those covered by the cancellation plan.
Weather
We regret the weather conditions are beyond our control and cannot refund any monies if you cancel your booking or reduce your stay due to the weather.
Vehicles
One vehicle is permitted per pitch. Additional vehicles are required to be parked in the designated areas and will be charged for. We do not allow commercial vehicles on-site. Electric vehicles must be charged using the designated charging points on-site. It is forbidden to charge your car using power from your pitch. Anyone found to be charging electric vehicles from their pitch will be charged.
All pitches offered are available without electricity, water or drainage. Please contact us for more information.
General Booking conditions for Wooda Farm Holiday Park, Cornwall
Alteration to bookings
Once your booking has been confirmed, any change, however small, will incur a £5 administration charge. Amendments to your booking are unable to be made upon arrival.
VAT
VAT is included at the current rate.
Requests
We will try to honour your request but we are unable to guarantee specific pitch allocation.
Amenities
Some amenities may be restricted according to demand at the beginning and end of the season. This includes The Courtyard Bar, Lodge Takeaway, on-site shop and some park activities. The badminton court may also be unavailable due to functions out of the main season.
Facilities
Persons using Wooda Farm Holiday Park and its facilities do so at their own risk. Wooda will not accept liability for the loss or damage to persons and/or property, or facilities/amenities becoming unavailable due to circumstances beyond our control.
Activity Bookings
All activity bookings can be made via reception or online. Payment must be made at the time of making a booking. Unfortunately all payments are non-refundable unless the activities are unable to go ahead. Bookings for these activities must be made by persons over the age of 18, and a person over the age of 18 must accompany children when partaking. Please note that some activities are restricted according to demand in low and mid season.
The Company and its employees accept no liability for any accident, injury, loss or damage to any persons or property occupying or using any part of the park, however caused. Any person in breach of the booking conditions or park rules, may, at the discretion of the management, be asked to leave. No refund will be given. Any person causing offence to other guests at the park may, at the discretion of the management, be asked to leave. No refund will be given.
The decision of Wooda Farm Park Ltd on all the above will be final. Payment of your deposit constitutes acceptance of these terms and conditions.
Accommodation must be vacated by 10.00am and touring and camping pitches by 10.30am unless you have permission to do so otherwise. Half a day rate applies if you wish to stay later (not available in school holiday periods). Please enquire at reception.
Payment of your booking fees constitutes acceptance of these park rules. Wooda Farm Holiday Park reserves the right to terminate the booking of anyone who fails to abide by the park rules. The Management’s decision will be final.
We offer a cancellation policy for our holiday caravans and touring and camping pitches.
The payment of £10 per week protects you and your party, up to and including the day before you holiday, against loss of all monies already paid (excluding £10 per week premium) due to redundancy, jury service, personal injury, illness or death to any member of your party. Supporting evidence i.e. a Doctor’s Certificate, redundancy notice, etc, will be required for a refund to be able to be issued.
The Cancellation Policy applies only to holidays booked in our own holiday caravans, or on a touring and camping pitch. It does not apply to holidays in our holiday cottages or lodges. Please note that as of 5th March 2020, this cancellation policy does not cover a pandemic or epidemic. In all circumstances, we strongly recommend you take out your own holiday insurance as no refunds will be issued for any reason other than those covered by the cancellation plan.
COVID-19 is now classed as an illness and will therefore be covered by the above plan if you can provide evidence that you, or any member of your party are unable to travel. Holiday insurance companies are now selling holiday insurance policies that cover COVID-19 so we strongly advise that your own holiday insurance is purchased in addition to our policy above to provide an extra level of protection.
Our booking conditions apply for all vouchers purchased.
Terms and conditions: Vouchers are available in any denomination from £10 – £1,000. All our gift vouchers have a unique number, they may only be redeemed once, may not be exchanged for cash, replaced if lost and they are non-transferrable. To redeem the voucher over the phone, the unique number must be quoted on booking and presented upon arrival. No photocopies will be accepted. Our same booking terms and conditions apply with a purchase of a voucher. Vouchers are valid for 12 months from the date purchased. Postage is free of charge to any address in mainland UK, postage abroad will be charged as an additional cost.
By participating in our giveaway, participants agree to be bound by these terms and conditions, and the decisions of Wooda Farm Holiday Park, which are final and binding in all matters relating to the Giveaway. Participants must be at least 18 years old.
Normal booking conditions also apply (please see above).
Offer ends at 11.59pm (29/11/24). Excludes bookings taking place during School Holiday dates and Bank Holidays. Valid for one use per customer on one booking. Cannot be used in conjunction with other discounts. Can only be applied to bookings placed on Green Friday, not any made prior to this. Discount is applied on the value of the booking, not any extras such as dogs etc.
We hope you understand that as a small family run business this is the only way we can feasibly run offers and discounts, and therefore no exceptions will be made to the above terms. We’d love to continue offering more frequent discounts and promotions, but can only do this if we apply T&Cs and stick to them.
Need help?
Speak to our team on: 01288 352069
Or email: stay@wooda.co.uk
